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Elizabeth Bush
Mesa County Libraries
Co-developed the MCL Customer Service training in the C.A.R.E.S. framework with Andy (speaker no. 1 above), oversee a team of professional librarians and other staff and assess customer service skill.
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My Speakers Sessions
Tuesday
, October 6
9:00am
CDT
Who C.A.R.E.S.? Teaching and Assessing Excellent Customer Service in the Public Library - Room 313
Pyle Center
Elizabeth Bush • Andy Hamilton
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