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Andy Hamilton
Mesa County Libraries
I currently train and assess customer service for 20 employees at the Mesa County Libraries. Elizabeth (speaker 2) and I present training to all new staff in the C.A.R.E.S. framework of customer service.
Grand Junction, CO
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My Speakers Sessions
Tuesday
, October 6
9:00am
CDT
Who C.A.R.E.S.? Teaching and Assessing Excellent Customer Service in the Public Library - Room 313
Pyle Center
Elizabeth Bush • Andy Hamilton
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