You have all heard of situational awareness. But, how much do you really know about it? How good are your observation skills? What about your ability to de-escalate? No one’s skills are perfect, but we can all work together to improve them! This fun and highly-interactive seminar will challenge the audience to gauge their own situational awareness, observation, and de-escalation skills. Everyone is encouraged to attend. We’ll use short videos, experiments, humor, and an (optional) fun game to demonstrate the importance of situational awareness and observation not only in the library world, but in our everyday lives. We’ll cover de-escalation techniques and see how they, along with the power of observation, help keep us safe in the library.
The presenter has been a circulation manager of a medium-sized public library in Chicagoland for eight years.
Learning Outcomes:
- Participants will better understand situational awareness, observation, and de-escalation, and how these concepts apply to real-world library experiences.
- Participants will practice their situational awareness and observation skills through multiple activities, including a fun game.
- Participants will learn mindfulness exercises, including breathing techniques to lower heart rate and adrenaline.
